Privacy Policy

Introduction
LHS Fire Limited ("we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

Information We Collect
We collect the following types of information when you fill out our email form:

• Name
• Email address
• Phone number (optional)

How We Use Your Information
We use your information for these purposes:

• To respond to your inquiries and requests for information.
• To improve our services and offerings.

Data Storage and Retention

• No Internal Storage: We do not store any data submitted to our email form on our website database or internal computers.
• JotForm Storage: Your data is relayed to Jotform for processing, compiled into an email sent to us, and stored within Jotform's secure database in the EU.
• Retention: We will retain your data in JotForm’s secure database unless you specifically request its removal by emailing us at office@lhsfire.com.

JotForm Compliance
Our email forms are powered by Jotform, which complies with the EU General Data Protection Regulation (GDPR). For more information, please see Jotform's privacy policy at https://www.jotform.com/privacy/

Your Rights
You have the right to request access to, correction of, or deletion of your personal information that we hold. Please contact us using the details below to exercise these rights.

Security
We take reasonable measures to safeguard your personal information. Our email forms use JotForm, which provides secure storage and transmission of your data.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:

• By email: office@lhsfire.com
• By phone: 07800 587544

Effective Date: April 2024